Shipping policy
Fincas Coffee Shipping Policy At Fincas Coffee, we are committed to providing a seamless shipping experience for our customers. Please review the following shipping policy for more information on how we handle and process orders.
1. Shipping Locations
We currently ship within the United States. For international shipping requests, please contact us at [email address] to inquire about availability and potential costs.
2. Processing Time**
Orders are processed within 1-2 business days after they are placed. - Orders placed after 2 PM (EST) will be processed the following business day. - Orders placed on weekends or holidays will be processed on the next business day.
3. Shipping Methods & Rates - Standard Shipping (3-7 Business Days): Flat rate of $5.99 for orders under $50. - **Free Shipping**: Orders over $50 qualify for free standard shipping. - Expedited Shipping (1-3 Business Days)**: Rates vary based on location and order size, calculated at checkout.
4. Tracking Your Order
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your shipment via the carrier’s website.
5. Delivery Time
Delivery times vary based on your location and the shipping method selected at checkout. Please note that delays may occur due to external factors such as weather conditions, postal service disruptions, or high demand periods.
6. International Shipping
At this time, we do not offer international shipping through our website. However, for bulk orders or special requests, please contact us directly at info@fincascoffee.com for assistance.
7. Damaged or Lost Shipments
If your shipment arrives damaged or if it appears to be lost in transit, please contact us within 7 days of the delivery date at [email address]. We will work with the shipping carrier to resolve the issue and ensure you receive your products in good condition.
8. Shipping Address Changes
Please ensure all shipping details are correct when placing your order. If you need to change your shipping address after placing an order, contact us immediately at info@fincascoffee.com. We will do our best to accommodate changes, but we cannot guarantee address modifications once an order has shipped.
9. Questions
For any further questions about our shipping policy, please contact us at info@fincascoffee.com or via phone at 305.903.3272. We’re happy to assist you!
This shipping policy is designed to make the ordering and delivery process as simple and transparent as possible, ensuring Fincas Coffee products arrive fresh and on time.